TERMS & CONDITIONS
The ShopHealthNutz.com website is owned and operated by Healthnutz Holding, Inc. ("Healthnutz"). These terms of use apply to and govern use by you of this website ("Site"). Your use of this Site signifies your agreement to be bound by these terms of use. If you do not agree to be bound by these terms of use, do not access or otherwise use this Site.
Healthnutz may change, modify, add or remove any portion of this Site or these terms of use at any time, and changes to these terms of use will be effective when posted. You agree to review these terms of use periodically to be aware of any changes. Your continued use of this Site after any changes to these terms of use are posted will be considered acceptance of those changes. Before using this Site, review the Healthnutz Privacy Policy [include link to Healthnutz Privacy Policy] and Retail Policy [include link to Healthnutz Retail Policy].
For any additional questions concerning the terms specified on this page, contact Healthnutz:
Healthnutz Discount Nutrition, Inc.
109-B Williamson Road
Mooresville, NC 28117
Phone: (704) 663-0800
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
1. USE OF THE SITE
YOU SHOULD ALWAYS SPEAK WITH A HEALTHCARE PROFESSIONAL BEFORE TAKING ANY DIETARY, NUTRITIONAL, HERBAL OR HOMEOPATHIC SUPPLEMENT. Healthnutz does not warrant and shall have no liability for information provided in this site regarding recommendations concerning supplements for any and all health purposes. This information is provided solely as a guideline to be used when discussing a program with a healthcare professional. The claims made about specific nutrients or products have not been evaluated by the Food and Drug Administration. Dietary supplements are not intended to diagnose, treat, cure or prevent disease. Please consult with a healthcare professional before starting any diet, exercise or supplementation program. Healthnutz makes no guarantee or warranty, express or implied, with respect to any products or services sold, including any warranty of merchantability or fitness for a particular purpose.
Healthnutz reserves the right to take such action as it deems appropriate where the Site is used in a manner in which Healthnutz deems to be in violation of these Terms of Use, including termination of your access to this site.
2. DISCLAIMER OF WARRANTIES/LIMITED LIABILITY/DAMAGES
Healthnutz cannot and does not guarantee or warrant that the Site will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties, and use of this site is at your own risk. Some links on this Site may let you leave Healthnutz Site. The linked sites are not under the control of Healthnutz and Healthnutz is not responsible for the contents of the linked Site. Healthnutz provides links to you only as a convenience, and the inclusion of any link does not imply endorsement by Healthnutz of the Site.
THE SITE IS PROVIDED "AS IS" WITH NO WARRANTIES WHATSOEVER. ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, ARE EXPRESSLY DISCLAIMED. TO THE FULLEST EXTENT PERMITTED BY LAW. HEALTHNUTZ DISCLAIMS ANY WARRANTIES THAT THE SITE OR INFORMATION OR SERVICES PROVIDED THROUGH THE SITE ARE FREE OF DEFECTS OR VIRUSES AND DISCLAIMS ANY WARRANTIES WITH RESPECT TO THE SECURITY, ACCURACY, RELIABILITY, TIMELINESS, AND PERFORMANCE OF THE SITE. YOUR USE OF THIS SITE IS SOLELY AT YOUR OWN RISK.
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL HEALTHNUTZ BE LIABLE FOR ANY CLAIM, LIABILITY, EXPENSE OR DAMAGE (WHETHER ACTUAL, INDIRECT, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL) RELATING TO THE INFORMATION APPEARING ON THE SITE OR THE USE OF, OR THE INABILITY TO USE, THE SITE, EVEN IF HEALTHNUTZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR EXEMPLARY, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL HEALTHNUTZ' TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF ANY, IN CONNECTION WITH YOUR RETAIL PURCHASE VIA THE SITE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, HEALTHNUTZ LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
3. MISCELLANEOUS
These terms of use shall be governed by and construed in accordance with the laws of the State of North Carolina and the United States of America, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these terms shall be filed only in the state or federal courts located in Charlotte, North Carolina and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of any action relating to or arising out of your use of the Site or this Agreement. In no event shall you be entitled to injunctive or other equitable relief. If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions
PRIVACY POLICY
We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.
RETURN POLICY
1. WHAT PRODUCTS CAN BE RETURNED?
Defective Products
You must contact ShopHealthNutz.com within 7 days of receipt of a defective product. ShopHealthNutz.com will issue a call ticket and have the item retrieved at our expense. If the product is determined to be defective upon receipt by ShopHealthNutz.com a full refund will be issued including shipping cost. If the product is determined not to be defective then the customer will receive a refund less a 25% restocking fee and less original shipping charges. Due to limited stock, replacement product may not be available and cannot be guaranteed.
PLEASE NOTE: During the summer months some products (such as bars) will melt if left outside in the heat. If you will not be available to receive your order, please leave instructions for UPS to leave your package in a cool area, at a neighbor's house, or not to deliver if no one is home. In addition, if you are ordering items that may melt, we suggest that you order early in the week. This will prevent orders from sitting in UPS warehouses (that may not be climate-controlled) over the weekend. All our products are shipped in fresh condition and stored in climate-controlled warehouses. We cannot accept returns for heat-damaged products.
Non-Defective Products
Non-defective products may be returned if the item is unopened and in a condition that allows for resale. Your item(s) must be returned with shipping pre-paid. A 25% restocking fee will apply. Returns must be received by ShopHealthNutz.com within 14 days of the customer receipt date. Refunds will not be authorized after 14 days. Due to limited stock, replacement product may not be available and cannot be guaranteed.
Incorrect Product Shipping
If ShopHealthNutz.com ships a product other than the product ordered we will issue a call ticket and and have the product picked up at our expense. The customer will have the choice of receiving the correct product or receiving a full refund including shipping charges. Due to limited stock, replacement product may not be available and cannot be guaranteed.
Manufacturer Money Back Guarantees
ShopHealthNutz.com does not offer money back guarantees or honor money back guarantees offered by product manufacturers. If you have concerns regarding a product we strongly suggest you contact the manufacturer directly to discuss and purchase products in order to be covered under the manufacturers money back guarantees. ShopHealthNutz.com does not endorse or guarantee any manufacturer product claims.
Ephedra Based Products
NO EPHEDRA BASED PRODUCT WILL BE ACCEPTED AS A RETURN UNDER ANY CIRCUMSTANCE.
Prohormone Products
NO PROHORMONES WILL BE ACCEPTED AS A RETURN UNDER ANY CIRCUMSTANCE.
2. HOW CAN I RETURN A PRODUCT?
YOU MUST CONTACT US VIA EMAIL BEFORE RETURNING AN ORDER. NO REFUND WILL BE ISSUED IF A PRODUCT IS RETURNED WITHOUT AUTHORIZATION
In order to receive a refund, your purchase must be returned with shipping pre-paid. All items must be in "as-new" condition, in original packaging. No partial returns will be accepted. The original packing slip must be included. Any discrepancies could result in a delay or partial forfeiture of your refund. If the product is not returned to us with all of the original packaging, it will be sent back to you. All products will be inspected upon receipt in our warehouse. If it is determined that the product is not in "as-new" condition no refund will be issued. All returns must be sent via UPS, Federal Express, or any other courier that issues a tracking number.
3. REIMBURSEMENT OF PAYMENT
Please allow a minimum of 72 hours for refunds to be processed once the item has been returned to ShopHealthNutz.com. Additional time may occur with individual banks. When ShopHealthNutz.com receives the returned defective product, your credit card will be credited in full for the defective product plus the original shipping cost.
Customers returning non-defective products will receive a refund less restocking fees and original shipping cost.
SECURITY POLICY
Protecting your personal information is a top priority. We utilize the most up to date technologies (Secure Socket Layer) to protect your order information as it is sent over the Internet. We also proactively run server, network, and facility audits to protect against any authorized access, use or disclosure of your information. Additionally, we employ the use of third party security firms which perform daily site scans and audits to further prevent any security concerns involving your personal information.